At Moissanite Glam, we strive to deliver our products as swiftly as possible. Here’s what you can expect:
Custom Jewelry Manufacturing:
Each custom jewelry piece takes approximately 5 - 6 business weeks to create. Once manufacturing is complete, we will seek your confirmation before shipping.
Shipping and Delivery:
After your order is shipped, it typically arrives within 6 to 9 business days. Please be aware that Moissanite Glam is not responsible for delays caused by severe weather or other unforeseen conditions. We do not ship to PO boxes. If the customer changes the delivery address with the shipping company while the parcel is in transit, the customer will be responsible for any resulting delivery delays.
Free Delivery:
We offer free delivery to your address. However, the customer is responsible for any duties or taxes imposed by local authorities.
Product Changes:
If the customer wishes to make any changes to the product before shipment, the manufacturing time will restart from day one.
Order Tracking:
You can track your order through the details provided after shipping. For any queries, feel free to reach out to our customer service team.
Customer Service:
Contact our customer service team at support@moissaniteglam.com for assistance with order tracking.
Thank you for choosing Moissanite Glam!
